Microsoft edge apple got angry11/11/2022 ![]() ![]() It will remove ads and other distracting content from articles and blog posts. Enjoy a streamlined reading experience with Immersive Reader.Browse the web and quickly find your favourites, history and more with a redesigned navigation.Search the web on the go with visual and voice search powered by Microsoft Bing.Securely access your saved information like history, favourites, passwords, Collections and more across your signed-in devices with the Microsoft Edge web browser.Microsoft Edge is the only web browser you’ll ever need, with features to help you get more done online, stay protected and built-in tools to give you the best online shopping experience.Ī more productive browsing experience to help you get more done ![]() Organise the web in a way that cuts through the clutter, making it easier to find, view and manage your content on the go. Tracking prevention, AdBlock and InPrivate browsing are available to help you stay safer online. Microsoft Edge is the fast and secure browser that helps you protect your data, and save time and money.īrowse the web anywhere with one seamless experience from your phone to your computer and other signed-in devices. I will never buy another Microsoft device again.Choose the web browser that puts you first. Which means another 30 minutes on hold or waiting for a chat rep to respond. Asking for a manager gets you hung up on. Two follow-up chat conversations and a very long phone call to sales support and each time was told "we can't do anything, but we've put a note in for the chat rep and they will contact you tomorrow to fix this". Even though it was written and saved in the chat log. The rep who sold me the Surface lied to me and the company refuses to honor the $100 post-sale credit they promised. So in the end the company honored the promised discount, but it should have not taken the extreme effort I put in to obtain it. But once I filed the BBB report, a "senior specialist" reached out directly to me and that same day submitted the refund the company owed me. Unfortunately, it required me filing a BBB report. They have made clear that they have no interest in customer service, all they want is our money and get lost.Īfter hours dealing with phone and chat support, I was finally able to get in touch with someone from Microsoft who was actually able to help and not just lie about it. I've had many Surface units, countless Microsoft laptops from many different manufacturers, three Surface phones (remember them?) etc. Over the years I have been a loyal customer and apologist of theirs. I would never buy a Microsoft product again. Needless to say, I said no and will relegate it to the few things that it can still do. My issue and request was sent to a "team" and they said because my Surface was bought 90 days ago, I would only receive a used unit and no return and upgrade. The amount that Microsoft wanted to give me for two-and-a-half-month-old Surface was $180!!! I paid over $2000 for it. ![]() I was told by one agent that Microsoft had a trade-in program, so I checked it out. Because this had gone on so long the 60-day period for return/exchange had passed. #Microsoft edge apple got angry upgradePlus, I had only had the unit for just over two months! So, I said that I would rather upgrade to a different model and pay the difference. Having had "reconditioned" units in the past I knew that I was just acquiring someone else's issues. I thought that was ok until they said it would be a used "reconditioned" unit that would function perfectly. I'm going to take this all the way to the supreme court if I have to. This is textbook fraud, but since Microsoft is such a big corporation, they get away with it. Still, no matter what I do, Microsoft refuses to allow me to request a refund because I don't have access to my account and provides no legitimate way for me to recover my account. For this reason, I have decided to open a lawsuit in small claims court and to file a consumer complaint with my attorney general. I am certain that Microsoft must make a lot of money from this anti-human policy. What is clear is that this entire system is designed to make it impossible for those who have lost access to their accounts to request a refund. She's had me on hold for 30 minutes while she periodically checks back in to tell me she will transfer me to a different supervisor because the previous was unavailable. She told me she'd transfer me to a supervisor. I've called in a number I got off (Microsoft hides all their support numbers online so no one can find them) and I talked to a rep that was unable to recover my account or request my refund. I've now been trying to get a refund for two hours. ![]()
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